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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pierce Hallum

Pierce Hallum

August 20, 2026

5  out of  5
rating by Pierce Hallum
"Phillip was great helped me out a lot with my insurances"
We responded:
"Thank you, Pierce! I'm glad to hear you had a positive experience with our office and that we could help with your insurance needs. We're always here to assist you. Feel free to reach out if you need anything else!"
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Anna Hallum

August 20, 2026

5  out of  5
rating by Anna Hallum
"Phillip was super helpful and explained everything I needed to make it easier to understand while I was switching policies!"
We responded:
"Anna, thank you for taking the time to leave us a review! I'm glad we could assist you and make the process of switching policies smoother. We always aim to provide clear and helpful service. Feel free to reach out if you need anything else!"
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Melanie Meyer

August 20, 2026

5  out of  5
rating by Melanie Meyer
"I had a fender bender several months ago and delayed getting my car in the shop for repairs over the summer. Kaia was fantastic helping me! She stayed in touch to ensure my needs were being met and walked me through the process to get my claim reinstated. Many thanks to her and the team."
We responded:
"Thank you for your review, Melanie. I'm glad we could assist you and ensure everything went smoothly. We appreciate your support and are here to help whenever you need us. Feel free to reach out if you need anything else!"
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Lisa Garner

August 20, 2026

5  out of  5
rating by Lisa Garner
"Kaia Cardenas is a great agent!! I recently had to reach out to her for windshield repairs and as always she made everything go through, seamlessly!! She is very knowledgeable and always so kind to work with!!"
We responded:
"Lisa, thank you for your wonderful feedback! I'm happy to hear that Kendall was able to assist you in finding savings without sacrificing coverage. Our team is committed to providing excellent service and ensuring our customers' needs are met. If you have any more questions or need further assistance, feel free to reach out anytime!"
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SkyAngel1234 Gaming

August 18, 2026

5  out of  5
rating by SkyAngel1234 Gaming
"Ive had man insurance companies in the past, and many different agents as well, and out of all the insurance companies and agents ive had in the past StateFarm and my agent Dakota, are the very best. I had the most enjoyable experience speaking with Dakota, he is a very well spoken young man, very down to earth and easy to talk to. Best insurance experience ive ever had!"
We responded:
"Thank you for the great review! I'm really happy to hear that you had such a positive experience with Dakota. It's great to know that he made your insurance experience enjoyable and easy. We're glad to have you with us. Feel free to reach out if you need anything else!"
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Janet Kirkpatrick

August 5, 2026

5  out of  5
rating by Janet Kirkpatrick
"I have truly found what I say is the best people ever to deal with when it comes to insurance. I want to give a big shout out to Kaia, she has been literally just a text or phone call away to make sure everything was going smoothly when my daughter was involved in a wreck.... she is definitely a great asset to this office."
We responded:
"Thank you, Janet! I'm really happy to know that our team was there for you and your daughter during such a stressful time. We take pride in being accessible and supportive. We're here if you need anything else!"
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Nicholas Vang

August 5, 2026

5  out of  5
rating by Nicholas Vang
"I had an amazing time with Dakota he helped me take care of my renters insurance and general liability. He has made my first time with a insurance company smooth as butter! He gave me an amazing first experience and found out our high school's played each other's in playoffs twice. Great person who's really easy to talk to."
We responded:
"Nicholas, thank you for taking the time to leave us a review! I'm happy to hear that Dakota made your first experience with us smooth and enjoyable. It's always nice to find those unexpected connections, like your high school playoff history! We're glad to have you with us. Feel free to reach out if you need anything else!"
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Carol Davidson

July 30, 2026

5  out of  5
rating by Carol Davidson
"This office has had the best service and the most friendliest employees, they are very caring and ready and willing to help in any way."
We responded:
"Thank you, Carol! I'm happy to hear that you had such a positive experience with our team. We always strive to be helpful and caring. Let us know if we can help with anything else!"
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Alex Coleman

July 29, 2026

1  out of  5
rating by Alex Coleman
"Had an accident know one from state farm at
Atemt to call me through this process but they want you to pay your premium. Never heard anything from my adjuster. I'm done with them. Called my agent office. They wondering about the payment. It's been two weeks."
We responded:
"Thank you for your feedback, Alex. I’m truly sorry to hear about your experience and the lack of communication during such a critical time. This is not the level of service we strive to provide.

We want to clarify that there have been multiple attempts to contact you by phone and text to provide updates and help move the claim forward, but we understand it still wasn’t resolved in a timely or clear way for you.

Please reach out to our office directly so we can review your file, address your questions about the payment timing, and assist you further.

-Joe Sitzman State Farm"
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S Saleh

July 24, 2026

5  out of  5
rating by S Saleh
"I spoke to Kaia and she was wonderful. She provided me with great service and information. Thank you Kaia . You were a great help"
We responded:
"S Saleh, thank you for taking the time to leave us a review! I'm happy to hear that you received great service and information. Feel free to reach out if you need anything else!"
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Haylee

July 22, 2026

5  out of  5
rating by Haylee
"Super friendly knowledgeable staff! Quick to respond, (:"
We responded:
"Thank you, Haylee! I'm happy to hear that you found our staff friendly and knowledgeable. We always aim to be quick and responsive. Let us know if we can help with anything else!"
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J

July 21, 2026

5  out of  5
rating by J
"I can't say enough good things about Joe and Kaia at State Farm. Every time I've needed anything, they've always been there to help and make sure everything gets taken care of. They make the whole insurance process easy, and I never feel like I'm just another customer. Kaia is seriously the secret weapon of that office. She's always on top of everything, super helpful, and goes above and beyond every single time. Joe is just as great. I actually cut his hair, and the same care and respect I show him as my client is exactly how he treats me as his. That says a lot about the kind of person he is. If you want an insurance team that genuinely cares about you and always has your back, Joe and his team give them a call. I highly recommend them!"
We responded:
"Thank you, J! I'm really happy to hear that you feel supported by both Kaia and I. It's great to know that Kaia's dedication and helpfulness make such a positive impact, and that my approach resonates with the care you provide in your own work. We truly value your recommendation and are grateful to have you with us. Let us know if we can help with anything else!"
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Becky Hopkins

July 16, 2026

5  out of  5
rating by Becky Hopkins
"Steven was awesome. I was in dire straits and he helped me so much. AND this agency actually answers the phone!! 👍👍"
We responded:
"Becky, thank you for taking the time to leave us a review! I'm really glad Steven was able to assist you when you needed it most. We always aim to be available and responsive to our customers. Let us know if we can help with anything else!"
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Teresa Whatton

July 1, 2026

5  out of  5
rating by Teresa Whatton
"Dakota stayed late. (i know this because i noticed the office closing time is 5 pm and it was 5:38 when we ended.) just to make sure i was covered and saved me money! thank you.. oh and that is with renters ins, and still less"
We responded:
"Thank you, Teresa! I'm really happy to hear that Dakota went the extra mile to help you with your coverage and find savings. It's great to know you felt taken care of with your renters insurance. We're always here if you need anything else!"
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Jacob Tylor

June 10, 2026

5  out of  5
rating by Jacob Tylor
"Incredibly helpful and great communication! Cut my rates was down and added more coverage. Super pleased."
We responded:
"Jacob, thank you for taking the time to leave us a review! I'm happy to hear that you found our communication helpful and that we could improve your coverage while reducing your rates. We're here to make sure you have the best experience possible. Feel free to reach out if you need anything else!"
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Michael Lowery

May 26, 2026

5  out of  5
rating by Michael Lowery
"I worked with Dakota and he’s amazing. Really helpful, patient, and enjoyable agent and overall experience. Working with Dakota was the best experience I’ve ever had working with an insurance agent. He’s definitely someone you should request to work with if you’re looking for a very intelligent, professional, and helpful agent for any of your insurance needs"
We responded:
"Thank you, Michael! I'm happy to hear that Dakota made your experience with us so positive. We strive to provide the best service possible, and it's great to know Dakota delivered that for you. We appreciate your support!"
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M. Jackson

May 4, 2026

5  out of  5
rating by M. Jackson
"This young man is about his business, rather it's concerning life insurance, home insurance, rental or car insurance. He has the knowledge and he shows you step by step what it's going to cost you. You need to get to know this guy. If you looking for any of these things that I have mentioned, it's worth your time. I walked in a little literally but I walked out so happy till I forgot my keys and he had to bring them out to me. 😊"
We responded:
"Thank you, M. Jackson! I'm really happy to hear that you had such a positive experience with our office. It's great to know that you found the information provided helpful and clear. If you ever need further assistance or have more questions, feel free to reach out. Thanks for choosing us!"
Profile photo of Rosemary Hopper

Rosemary Hopper

May 1, 2026

5  out of  5
rating by Rosemary Hopper
"I absolutely recommend Dakota at State Farm. He has made my insurance decisions so easy. I can now feel relaxed in knowing that my insurance needs have been met. Thank you State Farm!!"
We responded:
"Hey, Rosemary! Thank you for recommending Dakota and for sharing how he helped make your insurance decisions easier. It means a lot to hear that you feel more at ease with your coverage and the support you received. We appreciate you being with our office and your thoughtful review."
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Jenna Wilson

April 13, 2026

5  out of  5
rating by Jenna Wilson
"I just recently got auto and rental insurance through Nick, it was the easiest experience! Answered all my questions, in and out so quick, and very professional. Would definitely recommend these guys!

Update as of April 2026:

I’ve been using this agency for quite some time now and I have to applaud the effort from Alyson Evans. She is trustworthy, professional, and quick to respond in a timely manner. If I need anything done, I can trust she’ll make it happen. I never have to worry that I’m not in good hands. Thank you guys!"
We responded:
"Jenna, we're thrilled you found getting auto and renters insurance through Nick so easy and professional. Your recommendation means a lot to us, and we appreciate your trust in Joe Sitzman State Farm. If you ever need further assistance with your policies, don't hesitate to reach out—we're here to help! -Joe"
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Jennifer Long

April 10, 2026

5  out of  5
rating by Jennifer Long
"Allison is amazing. She goes above and beyond to make sure her customers are taken care of. The either staff has been so kind to me since I have been with them."
We responded:
"Thank you for taking the time to leave such a great review, Jennifer. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Deborah Long

Deborah Long

April 3, 2026

5  out of  5
rating by Deborah Long
"The young lady I think her name is Allison helpful today. Thank you so much!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Joe Sitzman’s Team! We deeply appreciate your kind words here in North Little Rock . "
Profile photo of Jordan Smith

Jordan Smith

March 24, 2026

5  out of  5
rating by Jordan Smith
"Dakota was incredibly helpful throughout the entire process. He took the time to explain everything in detail, making sure I fully understood my policy and all of my options. His patience and clear communication made me feel much more comfortable and confident about starting my State Farm policy. I truly appreciate his professionalism and support!"
We responded:
"Thank you so much for the 5-stars, Jordan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Joe Sitzman’s Team anytime."
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Caleb Cowley

March 12, 2026

5  out of  5
rating by Caleb Cowley
"I’ve talked with Dakota on multiple occasions and he is always quick to respond and gets me to what I need. Would recommend State Farm to anyone looking for a different insurance provider."
We responded:
"Caleb, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Joe Sitzman’s Team here in our North Little Rock office. "
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Crystal Larry

March 12, 2026

5  out of  5
rating by Crystal Larry
"So happy I came here, very nice and pleasant environment and Stephen gave me more offers for the same price! I saved 70.00 a month! Thanks 😊"
We responded:
"Thank you for taking the time to leave such a great review, Crystal. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Teresa Smith

Teresa Smith

March 3, 2026

5  out of  5
rating by Teresa Smith
"Thanks for getting me a better rate on my insurance"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Joe Sitzman’s Team. "